We know you're eager to get your MetroSpy gear and we are working to make sure orders are packed and shipped in a timely fashion. If you have questions about an order, please contact us using the following form. We will track down your order and follow up ASAP!

Before submitting this form to check the status of a shipment, please click here to see if your question is answered on our 'shipping info ' page. 

• If you need to check the status of an order, please use the above customer service form.
• The MetroSpy staff consists primarily of part time workers, who are in school and do not work everyday. Please allow up to 48 hours to receive your request.